The opinion of Rivermaas is that the strength of the network makes the difference in the rapidly changing shipping sector. Marlow Navigation is one such network partner. Together, we make sure we have good crews on our ships. And perhaps even more importantly, we also work together to take good care of the crew.
“We make investments of 15 million dollars for training and education every year, with an average of 14,000 crew members working on approximately 1200 ships, from small coasters to large container ships. We consider ourselves as the partner for shipping companies,” says Frans Roelse, managing director of Marlow Navigation Netherlands.
“Rivermaas spots the possibilities in the turbulent shipping sector and manages to seize those opportunities. After that, we ensure that the right man is on the right ship. Rivermaas in turn makes sure that the right things are done there. Its operations are efficient.”
“The people at Rivermaas are very well informed. They know exactly what’s going on and they have a lot of experience. We’ve noticed that crew members are motivated to work for Rivermaas. And that’s very important.”
Roelse says, “We monitor everything that’s happening on board closely. From incidents to complaints, we’re continuously using our quality tools to improve our services and to reduce the risk of incidents to a minimum. Our statistics show that Rivermaas is doing well.”
“A ship becomes a second home for crew members. You can put someone on a nice ship, but if there’s no contact with the shipping company or if the contacts are bad, no one will be able to deliver proper work. Together with Rivermaas, we make sure that the crew are satisfied and deliver proper work. The quality of shipping also depends on those kinds of partnerships.”
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